outstanding
CARE CONSULTANCY

I am happy to discuss your individual requirements and to undertake project work to meet your needs.

Did you know that specific key evidence triggers an Outstanding rating?

We can guide you through simple, proven steps to reach your goal. This means personalised and responsive care for those who use your services and business success for you.

Silver service

Full appraisal of your care service through a CQC style inspection. This incorporates planning for your inspection, consultation with others about your service, an inspection visit, discussion and feedback on the day.

You will receive a written report with the addition of a detailed action plan. This will focus on your strengths across the fundamental standards and will highlight areas for improvement in each of the five key areas of Safe, Effective, Caring, Responsive and Well Led. Areas for improvement will include recommendations about the evidence you should provide in preparation for CQC inspections and what is required to achieve a rating of ‘Outstanding’.

Gold Service

The Gold service offers everything in Silver with the addition of a return inspection to follow up on the areas for improvement and to provide an appraisal of progress towards your ‘Outstanding’ rating. You will receive a further action plan with detailed recommendations about the evidence you should develop.

Platinum service

The Platinum service offers everything in the Gold service under an annual contract. This includes agreed additional visits to provide oversight of quality assurance and leadership under Well Led. These visits provide invaluable opportunities for ongoing monitoring of action plans, consultation and advice.

Rating Challenge

I provide a rating challenge service at the draft inspection report stage for care providers who have received a rating of ‘Good’ when they believe this should have been ‘Outstanding.’ Robust challenge at the draft report stage can and often does result in a revision of the rating to ‘Outstanding’.

Provider Information Return (PIR) Service

After consultation with you, I provide the text for your PIR which sets you on your journey towards an ‘Outstanding’ rating. Remember that inspectors use the PIR in their planning for inspections. They quote from this in their reports if they see great evidence of ‘Outstanding’ care. The PIR is a fantastic tool for letting inspectors know they are looking at an ‘Outstanding’ service.

Bespoke Project Work

I am happy to discuss your individual requirements and to undertake project work to meet your needs.

Contact me for a discussion and an individual quote based on the size of your care service and the type service you provide.